Returning items

If you change your mind about any items purchased you can return them to us within 30 days of the order being delivered to you, provided:

  1. The items are unworn and unwashed (and there are no signs of transfer of any make-up, or other stains);
  2. The Items have all tags attached and are returned with correct despatch and order information.

All returns should be sent to; 275 Thorne Road, Doncaster, S.Yorks, DN25AR

We will refund the price that you paid for the Rejected Items taking into account any discounts or promotions applied when you purchased the items (“Refund”). Your Refund will be processed once you have returned the items and we have received them back. The Refund will not include any delivery charges you have paid. All refunds will be made using the same method of payment you used to purchase the Items. 

We do not refund for items that are pre-ordered except in cases where the item is damaged, faulty or incorrect.

The above does not affect your statutory rights.